Website Privacy Policy
Holistic Haven Psychiatry, PLLC
Effective Date: November 8, 2026
1. Introduction
At Holistic Haven Psychiatry, PLLC, we respect your privacy and are committed to handling your personal information responsibly.
This Website Privacy Policy explains how information may be collected, used, and shared when you visit our website, submit a general inquiry, request an appointment, or access third-party services linked through our website.
This policy applies to our public website at www.holistichavenpsychiatry.com.
Protected health information collected in connection with psychiatric care is also governed by our HIPAA Notice of Privacy Practices, where applicable.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information You Voluntarily Provide
When you contact us through our website, we may collect:
Your name
Your email address
Information you voluntarily include in your message
Our general contact form is intended for administrative questions and general inquiries. Please do not submit diagnoses, medication information, medical histories, or other sensitive health information through this form.
Website Usage Information
Our website is hosted through Squarespace, which may automatically collect certain information about website visitors, including:
Browser and device information
Pages viewed and general website activity
Approximate geographic location
IP address and related technical information
Cookies and similar technologies
This information may be used to support website functionality, security, and analytics.
3. Appointment Requests and Patient Screening
Holistic Haven Psychiatry may offer a Request an Appointment feature through our website.
Prospective patients may be directed to a separate, secure screening or intake system to provide information needed to determine whether our services may be appropriate for their needs.
Information submitted through that system is handled according to the privacy practices and safeguards applicable to the service and our healthcare operations.
Submitting an appointment request does not establish a provider-patient relationship or guarantee acceptance into care.
4. Patient Portal
Our website may provide a link to our secure patient portal, operated through CharmHealth.
The patient portal may allow established patients to access certain health information, complete forms, review appointments, and use other features enabled by Holistic Haven Psychiatry.
Information submitted through the patient portal is governed by our HIPAA Notice of Privacy Practices and applicable portal privacy and security terms.
We encourage patients to use designated secure communication channels for healthcare-related information rather than the general website contact form.
5. How We Use Information
Information collected through our website may be used to:
Respond to general inquiries
Provide information about our services
Direct prospective patients to the appropriate appointment-request process
Maintain and improve website functionality
Monitor general website performance
Protect against misuse, fraud, or unauthorized activity
Comply with applicable legal obligations
We do not use information submitted through our general contact form to make clinical treatment decisions without appropriate follow-up through our established healthcare processes.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies provided by Squarespace to support site functionality, security, and website analytics.
These technologies may collect information about how visitors interact with the website.
Visitors may be able to manage certain cookies through their browser settings or through available website cookie controls.
7. Sharing Information With Service Providers
We may use third-party providers to support website hosting, administrative communication, appointment requests, and patient services.
These providers may receive information as necessary to perform their services, subject to applicable agreements, privacy requirements, and legal obligations.
Our website currently uses Squarespace for hosting and may link to CharmHealth for healthcare-related services.
We do not authorize the use of protected health information for unrelated advertising purposes without an appropriate legal basis or authorization.
8. Data Security
We take reasonable steps to protect personal information and use designated systems for handling sensitive patient information.
However, no website, electronic communication method, or electronic storage system can be guaranteed completely secure.
Visitors should avoid submitting sensitive health information through general website forms or unsecured communication channels.
9. Information Retention
Information collected through our website may be retained for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements and our information-management practices.
Patient health records are maintained separately in accordance with applicable healthcare recordkeeping requirements.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including our patient portal and appointment-request system.
When you follow those links, the third party's applicable privacy and security practices may also apply.
We encourage visitors to review the privacy information provided by those services.
11. Children's Privacy
Our public website is intended to provide information about psychiatric services available to children, adolescents, and adults.
Clinical information relating to minors should be submitted only through designated secure processes, consistent with applicable consent, confidentiality, and parental or guardian access requirements.
12. Changes to This Policy
Holistic Haven Psychiatry may update this Website Privacy Policy to reflect changes in our website, services, technology, or legal obligations.
Updates will be posted on this page with a revised effective date.
13. Contact Us
For questions about this Website Privacy Policy, please contact:
Holistic Haven Psychiatry, PLLC
Website: www.holistichavenpsychiatry.com
Please use the Contact Us form on our website for general privacy-policy inquiries. Do not include sensitive medical information in this form.
For questions regarding patient health information or HIPAA privacy rights, please refer to our separate Notice of Privacy Practices.